1. Are you a factory or a trading company?
We are a professional manufacturer specializing in shaded pole asynchronous motors for nearly 20 years. We are not just a trading company; we have our own R&D and production facilities. You are welcome to visit our factory for a inspection anytime.
2. Do you offer OEM/ODM customization services?
Yes, we do. As a factory with a strong technical department, we provide comprehensive support for customized products. Whether it’s modifying voltage, frequency, or shaft dimensions, our engineers can tailor the motor to meet your specific application requirements.
3. What is your MOQ (Minimum Order Quantity)?
For standard products, our MOQ is 1 unit for sample testing. For customized products, the MOQ is typically 500 units to ensure the production efficiency of the customization process.
4. What is your lead time?
For standard products, the production lead time is approximately 40 days for an order quantity of fewer than 100,000 units. The specific lead time for customized products may vary depending on the complexity of the design.
5. Do you have quality control and testing procedures?
Absolutely. We have a strict quality control system. Each motor undergoes rigorous testing before delivery, including performance testing, hi-pot testing, and durability checks, to ensure that every product meets our high standards.
6. What is your payment term?
We usually accept T/T (Telegraphic Transfer) or L/C (Letter of Credit) at sight. For long-term cooperation, we can also discuss more flexible payment methods based on mutual trust.
7. Do you offer after-sales technical support?
Yes. We believe in a long-term partnership. If you encounter any technical issues during the installation or usage of our motors, our engineers are available for online consultation and technical guidance at any time.
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